Operators that use any other language than English, can now revert back to it and use SpringboardVR launcher as usual.
Posted Jun 07, 2023 - 09:48 UTC
Identified
Select number of accounts might experience Trouble loading data error message in the launcher.
This is linked to a recent issue with translation system and we are working on an immediate fix.
For now operators that see such error should change language to English.
This will be a temporary workaround until fix is in place.
Please follow the steps as below: 1. Monitor - Station - Click gear icon and select language to English, click Save. 2. In Operator panel - Admin - Locations (complete for each location that is not set to English) and change language to English and click Save.
Posted Jun 06, 2023 - 17:00 UTC
This incident affected: Services (VR Launcher and Services).